Refund Policy

Last Updated: 2/21/2026

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This Refund Policy outlines the terms related to refunds and rescheduling for services provided by A to Z Learning LLC. This policy is governed by the laws of the State of Utah.

By enrolling in services with A to Z Learning LLC, clients agree to the terms outlined below.

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Rescheduling Sessions

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Sessions that need to be rescheduled must be requested with at least 24 hours’ notice.

In the case of illness or emergency, sessions may be rescheduled to a new day and/or time based on both the tutor’s and the client’s availability.

Sessions canceled with less than 24 hours’ notice may not be eligible for rescheduling, except at the discretion of A to Z Learning LLC.

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Refund Policy

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Once a tutoring package has been used in part or in full, refunds will not be issued, except at the sole discretion of the owner of A to Z Learning LLC.

All tutoring services require time, preparation, and reserved scheduling. For this reason, refunds are limited and evaluated carefully.

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Requesting a Refund

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If a refund is requested, the following is required:

• A written request submitted via email

• The request must include the reason for the refund request

Refund requests must be sent to:
alia@atozlearningutah.com

Submitting a request does not guarantee approval. Any approved refund amount, if applicable, will be determined solely by A to Z Learning LLC.

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Policy Updates

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A to Z Learning LLC reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.